We encourage all our patients to attend their appointments on time. We also understand that special circumstances may arise and the appointment cannot be attended. We appreciate if you can contact us as soon as possible in order to assist us in maintaining the smooth running of the practice.
For cancellation of appointment, we appreciate if we are contacted at least 3 hours prior to your appointment. For late cancellation or missed appointment, a courtesy note will be sent to you or a fee equivalent to the cost of the appointment will be applied which cannot be rebated through Medicare.